Meaning, principles, benefits of ISO 9000
ISO 9000 - ISO 9000 standards represents an international consensus on good management practices with the aim of insuring organization and time and again deliver the product and services that meet the clients quality requirements these goods practices have this turned into a set of system regardless of what the organization does, its size, or weather it is private or public sector .
Principle concepts
1. Demonstrate ability to provide quality
2. enhance customer satisfaction
3. improve the quality of its own products
4. provide confidence on the firm
Benefits of ISO 9000 -
1. Minimum requirement for entering in global market
2. increase the quality of product
3. increase performance of process
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