Marketing research process
- Identify and formulate the problem
- Choose the research design
- Determine the information needs
- Design data collection forms
- Determine sample design and sample size
- Organize and conduct the field survey
- Analyze and interpret the collected data
- Prepare the research report
Data collection
Scaling techniques --
- Nominal scale
- ordinal scale/ranking scale
- interval scale
- ratio scale
Sampling design - In the theory of finite population sampling ,a sampling design specifics for every possible sample its probability of being down ..
Scientific method of attitude measurement
Disguised and structured --
1. Guessing errors
2. Reveal attitude
Disguised and non structured
A. word association
1. sentence completion
2. pictorial techniques
Non-disguised and structured
A. scales
1. ordinal
2. interval
non disguised and non structured
A. interviews
1. focus group
2. in-depth interviews
types of scales -
A- Self rating scale
1. graphic rating scales
2. semantic differential scale
B. ranking
C. Multiple item scale
1. Thurstone scale
2. likert scale
Interviewing -
Types of interviews
- Screening interviews
- Hiring interviews
- One on One interview
- Panel interviews
- Group interviews
- Sequential interviews
- Stress interviews
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