Meaning of organizational behavior –
Organizational behavior is the study of the way people interact within the organization and groups. Normally this study is applied in an attempt to create more efficient business organization .
In other words Organizational behavior can be defined as the understanding, prediction and management of the human behavior
affect the performance of the organizations .
In other words Organizational behavior can be defined as the understanding, prediction and management of the human behavior
affect the performance of the organizations .
Definition of organizational behavior –-
Effective organizational behavior is the bedrock on which effective organizational action rests . Long term competitive advantage comes from the rich portfolio of individual and team based competencies of an organization’s employees , managers and leaders .
By Hellriegal and Slocum
"Organizational behavior is a field of study that investigates the impact that individuals, groups and structure have on behavior within organization for the purpose of applying such knowledge toward improving an organization's effectiveness."
By Stephen P. Robbins
Organizational behavior is the study and application at knowledge about the how people - as individuals and a groups - act within organization. It strives to identify ways in which people can act more effectively."
By Keith Davis
Importance of organizational behavior –
- Organizational behavior gives map for the peoples in the organization
- Organizational behavior help in predicting and understanding the peoples behavior in organization
- Organizational behavior help to influence organizational events
- Organizational behavior help to understand the organization’s approach to the people
- Organizational behavior is the base for the motivation
- Organizational behavior is useful in maintaining custodial industrial relations
- Organizational behavior is useful in field in marketing
The scope of Organizational behavior
It involves three levels of behavior in organizations: individuals, groups and structure.
1. Individual Behavior
- Personality
- Perception
- Values and Attitudes
- Learning
- Motivation
2. Group Behavior
- Work groups and group dynamics
- Dynamics of conflict
- Communication
- Leadership
- Morale
3. Organization: Structure, Process and Application
- Organizational Climate
- Organizational Culture
- Organizational Change
- Organizational Effectiveness
- Organizational Development
Fundamental Concepts of Organizational Behavior
Nature of people
Individual differences
Nature vs. nurture
Perception
The unique way in which each person sees, organizes and interprets things.
Selective perception cause misinterpretation
A whole person
We employ the whole person not just their brains or skills
Ergonomics is the science of fitting workplace conditions and job demands to the capabilities of the working population
Motivated behavior
A path towards increased need fulfillment is a better approach
Desire for involvement
Hunger for a change to care what they know and to learn from the experience.
Organizations need to provide opportunities for meaningful involvement – employee empowerment
Value of the person
Worth before the word
meal before the message
they want to be treated differently from other factors of production
Nature of organization
Social systems or social structure
In general refer to entities or groups in definite relation to each other, to relatively enduring patterns of behavior and relationship within social systems, or to social institutions and norms becoming embedded into social systems in such a way that they shape the behavior of actors within those social systems. Social systems can be said to be the patterns of behavior of a group of people possessing similar characteristics due to their existence in same society.
Formal and informal social systems
The idea of a social system provides a framework for analyzing organizational behavior issues. It helps make OB problems understandable and manageable
Mutual interest
Symbiotic relationship between organizations and people
Provides a superordinate goal – one that can attained only through the integral effort of individuals and their employers.
Ethics
Treatment of employees in an ethical fashion
Establish code of ethics, publicized statements of ethical values, provide ethics trainings, reward employees for notable ethical behaviors, set up internal procedure to handle misconduct.
A whole person
We employ the whole person not just their brains or skills
Ergonomics is the science of fitting workplace conditions and job demands to the capabilities of the working population
Motivated behavior
A path towards increased need fulfillment is a better approach
Desire for involvement
Hunger for a change to care what they know and to learn from the experience.
Organizations need to provide opportunities for meaningful involvement – employee empowerment
Value of the person
Worth before the word
meal before the message
they want to be treated differently from other factors of production
Nature of organization
Social systems or social structure
In general refer to entities or groups in definite relation to each other, to relatively enduring patterns of behavior and relationship within social systems, or to social institutions and norms becoming embedded into social systems in such a way that they shape the behavior of actors within those social systems. Social systems can be said to be the patterns of behavior of a group of people possessing similar characteristics due to their existence in same society.
Formal and informal social systems
The idea of a social system provides a framework for analyzing organizational behavior issues. It helps make OB problems understandable and manageable
Mutual interest
Symbiotic relationship between organizations and people
Provides a superordinate goal – one that can attained only through the integral effort of individuals and their employers.
Ethics
Treatment of employees in an ethical fashion
Establish code of ethics, publicized statements of ethical values, provide ethics trainings, reward employees for notable ethical behaviors, set up internal procedure to handle misconduct.
Different models of OB - autocratic, custodial, supportive, collegial and SOBC
SOBC MODEL --
- SOBC MODEL -- STIMULUS-ORGANISM-BEHAVIOR-CONSEQUENCES
- SOBC MODEL Organism Behavior Stimulus Consequences {individual } {action} {Cause} { result}
- SOBC The Stimulus Is the cause that may be overt or covert, physical,social, psychological, technological, environmental etc.The Organism Can be individual or a group. They have cognitive mediators with physiological existence.The Consequences Are expressed as the results that may be overt or covert.Positive or negative and can have effects on environmental dynamics and applications.
- SOBC model is based on the very practical philosophy of human behavior that: every behavior is caused & follows the Cause- Effect relationship.
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